Shipping policy
Shipping Policy
Last updated: May 21, 2026
Order Processing
At Taluna, we strive to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Our team works diligently to ensure that your order is prepared and shipped out to you as quickly as possible.
Domestic Shipping — United States
We offer various shipping options to cater to your needs. The following table outlines our domestic shipping options:
| Shipping Option | Delivery Timeframe | Cost |
|---|---|---|
| Standard/Free | 5-7 business days | Free |
| Expedited | 3-5 business days | Calculated at checkout |
| Express | 1-3 business days | Calculated at checkout |
International Shipping
For our international customers, please note that delivery times may vary between 7-21 business days, depending on your location. Additionally, any customs or duties incurred are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.
Order Tracking
Once your order has shipped, you can track its progress using the tracking number provided in your dispatch email. If you have any concerns or questions about the status of your order, please don't hesitate to reach out to us.
Lost or Damaged Shipments
In the unlikely event that your order is lost or damaged during transit, please contact us at support@taluna.shop within 10 days of the expected delivery date. When reporting an issue, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as promptly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to email us at support@taluna.shop. We're here to help and look forward to hearing from you.