Shipping policy

Shipping Policy

Last updated: May 21, 2026

Order Processing

At Taluna, we strive to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Our team works diligently to ensure that your order is prepared and shipped out to you as quickly as possible.

Domestic Shipping — United States

We offer various shipping options to cater to your needs. The following table outlines our domestic shipping options:

Shipping Option Delivery Timeframe Cost
Standard/Free 5-7 business days Free
Expedited 3-5 business days Calculated at checkout
Express 1-3 business days Calculated at checkout

International Shipping

For our international customers, please note that delivery times may vary between 7-21 business days, depending on your location. Additionally, any customs or duties incurred are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

Order Tracking

Once your order has shipped, you can track its progress using the tracking number provided in your dispatch email. If you have any concerns or questions about the status of your order, please don't hesitate to reach out to us.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during transit, please contact us at support@taluna.shop within 10 days of the expected delivery date. When reporting an issue, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as promptly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to email us at support@taluna.shop. We're here to help and look forward to hearing from you.